Lorraine Bramwell Associates actively welcomes comments both positive and negative about our service. It is very important to us that we provide a service that meets people’s needs. If for any reason you’re not satisfied with the service you have received from us please tell us as soon as possible so that we can take steps to investigate any complaint and take action to rectify it where possible.

Our full complaints procedure is available by clicking here (pdf download), or you can request a copy by emailing enquiries@bestwayfoward.com or calling 01793 887227.